Salgsbetingelser

1) Definition of parties
The seller is Elovate (Suellen Vallandingham, org. no.925984914), hereafter referred to as the seller, we or us. The mailing address for Elovate is Saupstadringen 51B, 7078 Saupstad, Norway. Elovate may be contacted via hello@elovate.no, or via telephone at +47 46521763.

The buyer is the person who is stated as the buyer in the order and is hereinafter referred to as customer, buyer, purchaser, you, you, yours or yours.

2) General Terms
The purchase conditions apply to the purchase of goods and services from elevate.no and its sub-pages. The terms of purchase and your order, confirmed by order, constitute the total contract basis for the purchase. Consumer purchases are regulated in the Consumer Purchase Act, the Right of Withdrawal Act, the Marketing Act, the Personal Data Act, the e-commerce Act and the Credit Purchase Act. If you are under the age of 18, you are required to accept the guardian.

3) Prices and Payment

The stated price for the good and services is the total price to be paid by the Purchaser. This price includes all taxes and additional costs. The Purchaser shall not be charged for any further costs of which the Seller has not informed the Purchaser before the purchase.

The Seller may charge the Purchaser for the good from the time it is sent from the Seller to the Purchaser.

If the Purchaser uses a credit or debit card to make the payment, the Seller may hold the funds on the card when the order is placed. The card will be charged on the same day the good is sent.

If the Seller offers post-delivery invoicing, the invoice shall be issued when the good is dispatched. The due date shall be written on the invoice and must be a minimum of 14 days from when the Purchaser receives the delivery.

Purchasers under the age of 18 may not pay via post-delivery invoicing.

4) Delivery

Delivery has occurred once the Customer or his/ her representative has taken possession of the item.

If the delivery time is not stated in the ordering solution, the Seller shall deliver the good to the Customer within a reasonable time frame and no later than 30 days after the order is placed by the customer. The good shall be delivered to the Customer unless other, special arrangements are made between the parties.

5) Responsibility and examination of the products

Risk to the products is taken over by the customer as soon as they are in the customer's possession. After the customer has received the goods, the delivery should be examined as soon as one has the opportunity to ensure that; the consignment is in accordance with the order confirmation, whether the products have been damaged during transport, or have other faults / defects
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6) Reservations
We strive to provide our customers with as accurate information as possible, but make reservations that typing / printing errors can occur. In the event of a sale, we reserve the right to cancel all or part of the order. In such situations we will do what we can to find alternative solutions. The customer will have the opportunity to accept new offers with respective changes or cancel the order. Images used on our pages are illustrative and may differ from the actual appearance of the product.

7) Right to cancel

Unless the contract is exempt from the right to cancel, the Purchaser may cancel the order in accordance with the Cancellation Act.

The Purchaser must inform the Seller that he/she will exercise this right within 14 days after the start of the cancellation period. This time limit includes all calendar days. If the period ends on a Saturday, Sunday or public holiday, the period will be extended until the next business day.

The deadline to exercise one’s right to cancel will be seen as met if notice is sent before the end of the cancellation period. The Purchaser has the burden of proof for demonstrating that the right has been asserted, and notice must therefore be submitted in writing (via the cancellation form, email or letter).

The cancellation period begins as follows:

In the purchase of individual goods, the cancellation period will begin on the day after the good is/goods are
If a subscription is being sold, or the contract contains the regular delivery of identical goods, the period begins on the day after the first shipment is received.
If the purchase consists of several deliveries, the period will begin on the day after the final delivery is

The cancellation period will be extended to 12 months after the end of the original period should the Seller not inform the Purchaser of the right to cancel and the standard cancellation form before the conclusion of the contract. This will also apply if information on terms and conditions, time limits and procedures for exercising the right to cancel is insufficient. However, if the trader gives this information during these 12 months, the cancellation pe- riod ends 14 days after the day the Purchaser received the information.

When the right to cancel is exercised, the good must be returned to the Seller within a reasonable amount of time and no later than 14 days after notice has been given on the intention to exercise the right. The Purchaser must cover the direct costs associated with returning the good, unless otherwise agreed or the Seller has not informed the Purchaser that he/she has to cover the return costs. The Seller may not set fees for the Purchaser’s use of the right to cancel.

The Purchaser may check or test the good in an appropriate manner in order to determine the nature, properties and function of the good without affecting the right to cancel. If the checking or testing goes beyond what is reasonable and necessary, the Purchaser may be responsible for any reduction in the good’s original value.

The Seller is obligated to pay back the purchase sum to the Purchaser without undue delay, and no later than 14 days after the Seller received notice on the Purchaser’s decision to exercise the right to cancel. The Seller has the right to retain the repayment until it has received the goods from the Purchaser, or until the Purchaser has documented that the goods have been sent back.

8) Customer's obligations
When the Customer has placed an order on the Website, a purchase agreement has been entered into between the Customer and Elovate. We recommend the Customer to save the order confirmation for any future contacts with our customer service. The order confirmation is also the receipt that the purchase has been completed.

9) Force Majeure
Is delivery or redistribution unreasonably burdensome due to labor conflict or any other circumstance that the parties cannot dispose of, such as fire, war, mobilization or unforeseen military summons of similar scope, requisition, seizure, currency restrictions, rebellion and riots, shortage of means of General shortages of goods, as well as deficiencies in or delays in deliveries from subcontractors or manufacturers due to such circumstances referred to in this paragraph, Elovate shall inform the Customer accordingly if any such circumstances should arise, and if the situation has lasted more than six weeks, both the Customer and the Seller have the rights to cancel the purchase with immediate effect.

10) Changes to the terms
Seller reserves the right to change these terms and conditions. All changes will be available on this website. Your continued use of our website after any changes to the Terms and Conditions means you accept the changes.

11) Extraordinary conditions
The seller is not liable for indirect losses as a result of deficiencies etc. The loss is caused by gross negligence or intent on the part of the seller.
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12) Copyright
All content on www.elovate.no belongs to Elovate or subcontractor of said property, and is protected by i. copyright, marketing and trademark laws. This means that any information, design, images and graphics can under no circumstances be downloaded, copied or used without the prior written consent of Elovate.

13) Defective Goods: the Purchaser's rights and time limit to give notice

If the good is defective, the Customer must notify the Seller that he/she wishes to invoke the defect within a reasonable amount of time after the defect was discovered or should have been discovered. The Customer is always considered to have given timely notice if it occurs within two months after the defect was discovered or should have been discovered. Notice may be given no later than two years after the Purchaser took possession of the good. If the good or parts of it are meant to last considerably longer than two years, this deadline is extended to five years.

If the good has a defect and this is not due to the Customer or to conditions on the part of the Customer, the Customer may, in accordance with Chapter 6 of the Consumer Purchases Act, withhold the purchase sum, choose between repair and replacement, demand a price reduction, demand that contract be terminated and/or demand compensation from the Seller, according to the relevant circumstances.

Notice should be given to the Seller in writing.

Repair or replacement: The Customer may choose between having the defect repaired or the delivery of an equivalent item. The Seller may however oppose the Customer’s claim if carrying out the claim is impossible or causes the Seller to incur unreasonable expenses. Repair or replacement shall be performed within a reasonable amount of time. The Seller does not as a rule have the right to more than two attempts to cure for the same defect.

Price Reduction: The Customer may demand a suitable price reduction if the good is not repaired or replaced. This means that that relation between the reduced and originally agreed price corresponds to the relation between the item’s value in defective condition and the condition according to the original contract. If special circumstances call for it, the price reduction may instead correspond to the defect’s impact on the Customer.

Termination: If the good is not repaired or replaced, the Customer may also cancel the purchase in cases where the defect is not immaterial.

14) Conflict resolution

Claims must be directed to the Seller within a reasonable time frame in accordance with Sections 9 and 10. The parties shall attempt to resolve any disputes out of court. If this is not successful, the Purchaser may contact the Consumer Council of Norway for mediation. The Consumer Council may be reached on (+47) 23 400 500 or at www.forbrukerradet.no

15) Contact
Communication between the Customer and Elovate, occurs via e-mail to hello@elovate.no